FY22Q4 OKR Plan

Our objective this quarter is to:

Make providing an effortless customer experience a habit for each application engineer by consistently honoring our guiding principles and definitions of success while maintaining healthy work habits.

We will measure this via the following key results:

• Anyone on the team will be able to review all open cases and say “yes” we are honoring our guiding principles and definitions of success at least 95% of the time (first test of this will be 2021-12-09 and weekly from there).
• All application engineers will have a sentiment of at least a 2 in at least X% of the technical competency areas outlined in our technical competency matrix.
• All application engineers honor their weekly focus day at least 90% of the time and have taken at least 20-30 days off by the end of the quarter (20 for those who started in June/July; 30 for those who started in February/March).

We will track our progress weekly in our tracker.

To accomplish our OKR, we will…

TO BE FILLED IN BY 2021-10-29.